University Health Service

Knowing what type of health care you need can save you time and money.


NON-URGENT health concerns are something you can schedule for.

Examples include:

  • Acne care
  • Contraception
  • Follow-up care for existing conditions
  • Prescriptions (new or renewal, unless urgent)
  • Vaccinations
  • Annual vision exams

See How to Get Health Care for non-urgent health concerns.


URGENT health concerns are time-sensitive but not life-threatening.

Examples include:

  • Allergic reaction with widespread swelling/itching
  • Asthma not responding to usual medication
  • Fever ≥ 101° F (38.3° C) or lasting 2 or more days
  • Injury with significant pain and/or swelling or that may require stitches
  • Possible fracture or dislocation; scrapes or burns with blisters
  • Severe sore throat
  • Significant or increasing pain, especially with fever
  • Urinary infection, especially with fever or back pain 

See How to Get Health Care for urgent health concerns.


MEDICAL EMERGENCY means it may be life-threatening.

In case of emergency, CALL 911 OR GO TO THE NEAREST HOSPITAL EMERGENCY ROOM. All fees would be your responsibility. A list of local emergency rooms and urgent care facilities is available at Emergency/After-Hours

Examples include:

  • Alcohol or other types of poisoning
  • Any condition that feels life threatening
  • Uncontrolled bleeding
  • Major injuries, such as bone protruding through skin
  • Severe difficulty breathing
  • Unconsiousness - unable to rouse

Still unsure?

Call for Nurse Advice. Nurses can advise you about self-care or help you decide where to go.