Planning a visit?
Download Guide to Healthcare (PDF)
Get the Guide to Health Care (PDF) and put it on your refrigerator
or in your wallet. The Guide explains how to use UHS for non-urgent and urgent health problems, plus what to do in an emergency.
Nurse Advice by Phone is available, day and night, which may save a trip to UHS or the ER.
When you make an appointment, you can request a specific clinician -- see Clinician Profiles for a list. We encourage you to return to see the same clinician when possible for continuity of your health care, but you are also free to change clinicians.
Language interpretation is available by phone in 140 different languages. Please inform staff if you are interested.
At your visit:
Please arrive at least five minutes before your appointment to check in and complete any paperwork.
If you arrive more than 15 minutes late, you may be asked to reschedule.
Bring any health insurance card whenever you visit UHS, and students, be sure to bring your student ID card.
Students, you can relax about costs at UHS. The health service fee, paid by most currently enrolled UM students as part of tuition, covers most services at UHS. See Free or Fees for Students for information about health service fee coverage.
Students should have health insurance to help cover some services at UHS and services provided elsewhere. See Health Insurance Plans for Students for options.
Need documentation of your visit? UHS can provide a Visit Verification / Medical Statement which most U-M instructors accept. If desired, ask your clinician at your visit. If you must drop a class for medical reasons, we may be able to provide documentation.
UHS has wi-fi, so you may wish to bring your computer to make any wait time more productive and fun.
After your first visit:
You can use the patient portal to get test results, communicate with your care team, and request an appointment. To create an account, you'll need your Medical Record Number, which is printed on your after-visit summary. See Patient Portal.