Tips for Using UHS

Planning a visit?

Get the Guide to Health Care and put it on your refrigerator or in your wallet →

UHS offers medical advice by phone, day and night. This may save a trip to UHS or the ER. See Medical Advice by Phone. 

Plan to arrive 15 minutes before your scheduled appointment to complete registration.

When you make an appointment, you can request a specific clinician (see Clinician Profiles for a list.)

We strongly encourage you to return to see the same clinician when possible for continuity of your health care, but you are also free to change clinicians.

Language interpretation is available by phone in 140 different languages. Please inform staff if you are interested.

At your visit:

Please arrive at least five minutes before your appointment to check in and complete any paperwork.

If you arrive more than 15 minutes late, you may be asked to reschedule.

Bring any health insurance card whenever you visit UHS, and students, be sure to bring your student ID card.

The health service fee, paid by most currently enrolled UM students as part of tuition, covers most services at UHS. See Free or Fees for Students for information about health service fee coverage.

Students should have health insurance to help cover some services at UHS and services provided elsewhere. See Health Insurance Plans for Students for options.

UHS can provide a Visit Verification / Medical Statement which most UM instructors accept; if desired, ask your clinician at your visit. If you must drop a class for medical reasons, we may be able to provide documentation.

UHS has wi-fi, so you may wish to bring your computer to make any wait time more productive and fun.