Download "Guide to Health Care" (PDF)
Not sure what to do? Nurse Advice by Phone is available day and night, which may save you a trip to UHS, the ER or an urgent care facility.
If you have a major emergency, including:
- Alcohol and other types of poisoning
- Any condition that feels life threatening
- Massive bleeding
- Major injuries, such as a bone protruding through skin
- Severe difficulty breathing
- Unconsciousness, unable to be roused
Then call 911 or go directly to the nearest hospital emergency room.* The U-M Hospital Emergency Department is located at 1500 E. Medical Center Drive in Ann Arbor (on the medical campus).
If you have a minor emergency, including some cuts and broken bones, when UHS is open, call 734-764-8320 or go directly to UHS.
If you have a minor emergency when UHS is closed, you may want to go to an urgent care facility in Ann Arbor instead of an emergency room.* See Urgent Care Clinics courtesy of Ann Arbor Observer City Guide (provision of this information is not an endorsement of these facilities).
If you have a mental health emergency, you may wish to call or visit U-M Psychiatry Emergency Service * (734-996-4747). Emergency walk-in consultation and phone service is available day and night.
If you're not sure what to do, you can call for Nurse Advice by Phone, which may save you a trip to the ER or an urgent care facility.
* Students are responsible for payment for any medical care received outside of UHS, including urgent care facilities, emergency rooms and ambulance services. These services are not covered by the health service fee, even if ordered by a UHS clinician.
See also Schedule an Appointment and note that UHS offers options for non-urgent and urgent health problems.